PESTLE analysis is a way of analysing the key external factors that might influence our organisation. It helps us to understand the political, economic, social, and technological, legal and environmental changes that will shape our business environment. As a manager, we can use the results of the analysis to guide our strategic decision-making. Six Elements […]
SWOT Analysis is a useful technique to help us understand our strengths and weaknesses, and for identifying any opportunities open to us and any threats we may face. SWOT analysis can be used in a personal context to help us develop our career or in a business context to help us become more competitive in […]
As we are well and truly in the festive season now, I thought we could have a bit of fun together. So I have produced a Christmas Brain teaser quiz that will test your problem solving ability and general knowledge. 10 Christmas Brain Teaser Questions in 10 minutes? Don’t worry, the quiz is only 10 […]
It is inevitable that there will be times when we have to deal with difficult people at work. In an ideal world, we would avoid this but we know that this simply is not possible. This is because it is highly unlikely that we can get on with everyone that we know. As a result, […]
Peak times – chaos or fun? As we head in to one of the busiest time of the year for everyone though especially for retail, pubs and restaurants, and the NHS, it is key that managers help motivate their teams to deal with the additional pressure that they are experiencing. Our staff will be juggling […]
Have you ever been accused of not listening? Do you find it hard to concentrate when someone else is trying to communicate with you? When we recognise that communication and verbal communication relies upon it being understood properly, we start to understand the importance of listening. There are three different types of listening, Surface, Conversational […]