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What’s so good about coaching?

Quite often when the word “coaching” is used in an organisational context, it can lead to some confusion on what it actually is and what the benefits of workplace coaching can be. So in this blog I want to share with you the key aspects of coaching, how it differs from training and mentoring and, […]

What’s the difference between leadership and management?

Leadership and management are considered to be different things, and we often get confused between the two. Consider our historical leaders such as Winston Churchill, Mahatma Gandhi or Nelson Mandela.  What is it that made them leaders? And what can we learn from these leaders that we can apply in an organisational context? There are […]

Tuckman’s stages of group development

In a previous blog, Lynsey talked about improving the performance of a team. Whilst considering the management tips provided it would be helpful to consider the current stage of development for that team or group. So let’s have a look at Tuckman’s model of group development. Tuckman’s model of group development Tuckman’s model of group development […]

Belbin’s Team Roles

It’s possible that over the years you may have heard of Belbin and also the Team Roles. It’s also possible that you can’t remember all 9 roles or you haven’t got to the stage of understanding how you can use the information to help you as a manager of a team. I remember when I […]

Ten Top Tips for Dealing with Conflict

When dealing with conflict to create a stable and supportive working environment it is important for your employees to be able to manage their emotions and act predictably for those around them. It is essential that they are able to maintain their composure when they feel like their ‘buttons’ are being pushed. Dealing with conflict […]

How do we improve team performance?

When I consider team performance it is easy for me to identify the teams that I have been a part of and managed that were high performing and it’s equally as easy to identify low performing teams. So what are the differences between the two? And what can we do as managers to ensure our […]