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Delegation – Why is it so important?

Delegation is an area that most of us managers and leaders believe we do all the time. My question is do we do it right? According to John Hunt (London Business School) “only 30% of managers and leaders believe they delegate effectively and of those, only 1 in 3 is considered a good delegator by […]

Equality and Diversity – what does this really mean?

This phrase, ‘Equality and Diversity’ is used daily in organisations and yet perhaps not fully understood or implemented. It’s not always clear what the difference is or how you can help to make positive changes. In our leadership and management roles it’s  essential that we’re clear and know how to improve future working practices. What’s the […]

Conflict in the Workplace – can you spot the signs?

As a manager and HR Business Partner, I’ve had to deal with many forms of conflict. For example employees raising a grievance against their manager; or team members just not seeing eye to eye.  The key is being able to identify the signs and be able to resolve the issues promptly. Spotting the signs It […]

Financial Information – Do you understand the numbers?

Why is this relevant to me? Having owned my own businesses for over 15 years, I have come to realise just how important it is to have a ‘handle’ on the company finances.  I have had to learn how to interpret my balance sheet, how to produce a profit and loss account and how to […]

Communication using Emotional Intelligence

This blog is going to focus on how to improve our communication skills using Emotional Intelligence (EI). Why, when we have so many tools at our disposal today do we still struggle to communicate effectively. Why is it that? As a result, I am often asked this question when training leaders and managers. Managers should realise that […]

Strategy – What do you know?

Academics and business leaders have tried to define strategy over the years (and as a tutor, so have I), however, it is not as easy as it would seem!  Are you the type of leader who thinks that your strategy will just evolve naturally?  Do you believe that you must carefully analyse the current climate […]